{"id":3426,"date":"2020-11-27T09:51:24","date_gmt":"2020-11-27T07:51:24","guid":{"rendered":"https:\/\/redondoiglesias.com\/retours-et-echanges\/"},"modified":"2024-01-08T13:44:06","modified_gmt":"2024-01-08T11:44:06","slug":"retours-et-echanges","status":"publish","type":"page","link":"https:\/\/redondoiglesias.com\/fr\/retours-et-echanges\/","title":{"rendered":"Retours et \u00e9changes"},"content":{"rendered":"
\n

Droit de r\u00e9tractation<\/em><\/strong><\/p>\n

Vous avez le droit de r\u00e9silier le pr\u00e9sent contrat dans un d\u00e9lai de 14 jours calendaires sans donner de raison.<\/em><\/p>\n

Le d\u00e9lai de r\u00e9tractation expire 14 jours calendrier apr\u00e8s le jour o\u00f9 vous ou un tiers, autre que le transporteur et d\u00e9sign\u00e9 par vous, avez pris mat\u00e9riellement possession du dernier de ces biens.<\/em><\/p>\n

Pour exercer votre droit de r\u00e9tractation, vous devez informer REDONDO IGLESIAS S.A.U. \/ Avgda. Reial Monestir Santa Maria de Poblet n\u00ba 68 \/ 46930 Quart de Poblet (Valencia) <\/em>contacto@redondoiglesias.com<\/em><\/a>votre d\u00e9cision de r\u00e9silier le contrat au moyen d’une d\u00e9claration sans \u00e9quivoque (par exemple, une lettre envoy\u00e9e par la poste, par t\u00e9l\u00e9copie ou par courrier \u00e9lectronique). Vous pouvez utiliser le mod\u00e8le de formulaire de retrait ci-dessous, mais son utilisation n’est pas obligatoire.<\/em><\/p>\n

Pour que le d\u00e9lai de r\u00e9tractation soit respect\u00e9, il suffit que la communication concernant l’exercice de ce droit soit envoy\u00e9e avant l’expiration du d\u00e9lai de r\u00e9tractation.<\/em><\/p>\n

<\/em><\/p>\n

Cons\u00e9quences du retrait<\/em><\/strong><\/p>\n

En cas de r\u00e9tractation de votre part, nous vous rembourserons tous les paiements re\u00e7us de vous, y compris les frais de livraison (\u00e0 l’exception des frais suppl\u00e9mentaires r\u00e9sultant de votre choix d’un mode de livraison autre que le mode de livraison standard le moins co\u00fbteux propos\u00e9 par nous) sans retard excessif et, en tout \u00e9tat de cause, au plus tard 14 jours calendaires \u00e0 compter du jour o\u00f9 nous sommes inform\u00e9s de votre d\u00e9cision de r\u00e9tractation du pr\u00e9sent contrat. Nous effectuerons ce remboursement en utilisant le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour la transaction initiale, sauf si vous en avez express\u00e9ment convenu autrement ; en tout \u00e9tat de cause, le remboursement ne vous occasionnera pas de frais. Nous pouvons diff\u00e9rer le remboursement jusqu’\u00e0 ce que nous ayons re\u00e7u les marchandises ou jusqu’\u00e0 ce que vous ayez fourni la preuve du retour des marchandises, la condition la plus importante \u00e9tant remplie.<\/em><\/p>\n

Vous devez nous renvoyer ou nous remettre les biens directement sans retard excessif et, en tout \u00e9tat de cause, au plus tard 14 jours calendaires \u00e0 compter de la date \u00e0 laquelle vous nous communiquez votre d\u00e9cision de r\u00e9tractation du contrat. Le d\u00e9lai est consid\u00e9r\u00e9 comme respect\u00e9 si vous renvoyez les marchandises avant l’expiration du d\u00e9lai. Vous devrez supporter les co\u00fbts directs de renvoi des marchandises.<\/em><\/p>\n

Vous n’\u00eates responsable que de la d\u00e9pr\u00e9ciation des marchandises r\u00e9sultant de manipulations autres que celles n\u00e9cessaires pour \u00e9tablir la nature, les caract\u00e9ristiques et le fonctionnement des marchandises. <\/em><\/p>\n

<\/em><\/p>\n

Exceptions au droit de r\u00e9tractation <\/em><\/strong><\/p>\n

Le droit de r\u00e9tractation ne s’applique pas aux contrats portant sur : <\/em><\/p>\n

– L’offre de biens susceptibles de se d\u00e9t\u00e9riorer ou de se p\u00e9rimer rapidement. <\/em><\/p>\n

<\/em><\/p>\n

Mod\u00e8le de formulaire de retrait<\/em><\/strong><\/p>\n

– \u00c0 l’attention de REDONDO IGLESIAS S.A.U. \/ Avgda. <\/em>Reial Monestir Santa Maria de Poblet n\u00ba 68 \/ 46930 Quart de Poblet (Valencia) <\/em>
\n contacto@redondoiglesias.com<\/em>
\n<\/a>:<\/em><\/p>\n

– Par la pr\u00e9sente, je vous notifie (*) que je r\u00e9silie (*) notre contrat de vente du bien suivant\/de prestation du service suivant (*).<\/em><\/p>\n

– Command\u00e9 le\/re\u00e7u le (*)<\/em><\/p>\n

– Nom(s) du\/des consommateur(s) et utilisateur(s)<\/em><\/p>\n

– Domicile du consommateur et de l’utilisateur ou des consommateurs et des utilisateurs<\/em><\/p>\n

– Signature du consommateur et de l’utilisateur (uniquement si le formulaire est soumis sur papier)\u00a0\u00bb.<\/em><\/p>\n

<\/em><\/p>\n

(*) Biffer les mentions inutiles.<\/em><\/p>\n

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